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---
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title: How to Ask For Help
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date: 2023-08-26
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lastmod: 2023-08-28
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timeless: true
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description: There are no dumb questions - but there are smarter (and dumber) ways to ask them.
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featured: true
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@ -37,9 +38,10 @@ Your helpers aren't going to judge you for linguistic errors but such mistakes m
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### Be Precise
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The more details you can provide about your problem, the better.
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- What system/device/application are you using? Be specific about the model and/or version.
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- What system/device/application are you using? Be specific about the model and/or version (and please don't just say "the latest version" - share the complete version number).
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- What are the symptoms of the problem? Are there any error messages? If so, include those *in full*. Screenshots can be a big help here.
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- When did the problem start? Is this a new problem or has it never worked? What (if anything) changed before the problem started?
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- What steps can we take to reproduce the problem? List the exact steps without any shortcuts.
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- What steps have you already taken to try and solve the problem? Don't say "I've tried everything" (which tells us nothing); tell us *exactly* what you've tried.
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- If your research yielded other reports of the same problem but no solution, include links to those reports.
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