From 1c2f0c8b92846e7916cd5cfc994870e730a27435 Mon Sep 17 00:00:00 2001 From: John Bowdre Date: Mon, 28 Aug 2023 16:50:58 -0500 Subject: [PATCH] update post --- content/posts/how-to-ask-for-help/index.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/content/posts/how-to-ask-for-help/index.md b/content/posts/how-to-ask-for-help/index.md index e51516c..629937a 100644 --- a/content/posts/how-to-ask-for-help/index.md +++ b/content/posts/how-to-ask-for-help/index.md @@ -1,6 +1,7 @@ --- title: How to Ask For Help date: 2023-08-26 +lastmod: 2023-08-28 timeless: true description: There are no dumb questions - but there are smarter (and dumber) ways to ask them. featured: true @@ -37,9 +38,10 @@ Your helpers aren't going to judge you for linguistic errors but such mistakes m ### Be Precise The more details you can provide about your problem, the better. -- What system/device/application are you using? Be specific about the model and/or version. +- What system/device/application are you using? Be specific about the model and/or version (and please don't just say "the latest version" - share the complete version number). - What are the symptoms of the problem? Are there any error messages? If so, include those *in full*. Screenshots can be a big help here. - When did the problem start? Is this a new problem or has it never worked? What (if anything) changed before the problem started? +- What steps can we take to reproduce the problem? List the exact steps without any shortcuts. - What steps have you already taken to try and solve the problem? Don't say "I've tried everything" (which tells us nothing); tell us *exactly* what you've tried. - If your research yielded other reports of the same problem but no solution, include links to those reports.